There’s a story. A hotel once faced constant complaints about guests having to wait a long time for the elevator to arrive. Their solution: They hung a mirror near the elevator door.
It helped. But why?
Because catering to the actual needs of guests, no matter how unexpected they are, always matters more than expensive provisions that we do not really require. So at Simi International, we asked ourselves what most corporate guests all across the globe require in common during an average ......